Topics Operations

Making Sustainability Sustainable

How pizzerias can keep sustainability momentum rolling well into the future. Even when leadership’s intentions are pure and their commitment firm, a pizzeria’s momentum with sustainability can nevertheless stall. Employee turnover might overrun e...
Topics Operations

Gas Ovens vs. Electric Ovens: Heating Up

Gas ovens were once the standard at pizzerias and restaurants across the U.S., but electric ovens are gaining ground For decades, gas ovens dominated restaurant kitchens, including pizzerias. These days, however, electric ovens are cutting into that ...
Topics Operations

Product, Service Outage Protocol

Pizzeria owners can take steps to prevent damage when power, technology or the supply chain falters From large-scale weather disasters to local outages, there are many events that can cause a pizzeria to pause operations. Businesses are technology de...
Topics Operations

Cyber Threats to Businesses

Countering cyberattacks on restaurants Last April, a cyberattack hit NCR and its Aloha POS, one of the restaurant industry’s leading point-of-sale (POS) systems. While the ransomware attack did not disrupt in-store purchases, it halted other key op...
Topics Operations

Non-Owned Auto Insurance for Pizzerias

Insuring Safe Delivery Pizza is the ultimate delivery food item. Whether you deliver your own pies or rely on a third-party provider like DoorDash or Uber Eats, odds are that your business relies on pizza delivery. However, if your vehicle insurance ...
Topics Operations

Effective Soft Open Week for a New Restaurant

Keys to a Successful Soft Opening Opening a new restaurant is incredibly difficult. Every new restaurant we open, I’m pretty confident, takes a few years off my life. The notion that we’ll gather this brand new workforce together and they...
Topics Operations

Mike’s Monthly Tip: Tech Stack

Must-have and nice-to-have technology for your restaurant What’s your tech stack? It’s a phrase that started in Silicon Valley, went through corporate America, and has entered the restaurant realm. With good reason, there are several thin...
Topics Operations

Food Safety Red Flags

Small oversights have big potential to make guests sick When I received this story assignment, I was eager to get writing because this is a topic that I am very passionate about! In addition to the big, glaringly obvious infractions of the health cod...
Topics Operations

Today’s Top Restaurant Design Trends Aimed at Elevating the Customer Experience

Designing Restaurants Restaurant design isn’t what it used to be. Shaped by the Covid-19 pandemic, evolving consumer preferences, technological advances and the rising costs of materials and labor, new design trends continue taking shape to elevate...
Topics Operations

Building Blocks: Gently Used Equipment

Opening a pizzeria is a huge financial undertaking – and that feels like an understatement. There are places to cut corners and there are places to spend the real dollars. I personally have not done a complete restaurant buildout and have no intere...
Topics Operations

Building Blocks: POS System, Change is Constant

Long gone are the days of writing every order and check by hand. Point-of-Sale (POS) systems are as essential to the pizza business as a dough mixer or an oven. One could argue that the POS is the most important piece of equipment in the whole buildi...
Topics Operations

Mike’s Monthly Tip: Science over Perfection

Every day we seek “Perfect.” The perfect dough, the perfect menu name, the perfect workflow, and sometimes we seek perfect before anything launches. Striving for perfection is commendable, but it can hinder progress. Today, I’d like...
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