The Fan Club with Loyalty Programs The concept of loyalty programs dates to the 18th century. In recent times, however, there has been an increased interest among restaurants to offer this type of customer-attracting-and-retaining method. Today, a pl...

All In To offer online ordering or not? This is a question that has come to the mind of many operators as a result of restrictions on in-house dining. Although the COVID 19 pandemic has presented the restaurant industry innumerous challenges, setback...

‘Can I get a side…?’ Among the most popular and significant developments in the pizza industry over the last 15 years in my opinion is online sales. By now, if you’re not offering an online ordering option, stop reading, call your point-o...

The fundamental steps of a sound marketing budget When Keniey Sonley first joined Colorado-based Parry’s Pizza as its director of marketing in 2011, scant residue of a marketing apparatus existed. “They pretty much did everything on their own and...

When looking for ways to stretch ad dollars, geofencing may provide specific advantages and lower costs. “Geofencing is a strategy of getting your brand to smartphone users only using ads that are relevant to them,” says Michael Hammelburger, CEO...

The New Social When discussing the growth of Triple Jays Pizzeria in Atlanta, Jay Terrence doesn’t get far without mentioning the role of social media. Given Triple Jays’ 2015 origins as a food truck, social media served a tool to communicate wit...

The Fast Lane When it comes to website development and management, restaurant owners tend to be hands off. Let the professionals do what they do best. But, are you asking yourself: why doesn’t my pizzeria’s website get more visits or why is my re...

This year’s marketing trends are vast. We’ve scoured dozens and dozens of 2021 marketing trend predictions to give you a look at what’s hot and what’s relevant to pizzerias. In the world of independent pizzerias, budgets for marketing are oft...

Mike Bausch outlines how to get specific with your social influencer marketing A self-proclaimed social media influencer contacted my pizzeria via direct message to “Collab” for her baby shower. I said, “Sure. We can do the appetize...

I made a huge mistake on January 1, 2019. That was the day I decided to reorganize my entire pizza t-shirt collection. I pulled out every single one of them and organized the whole lot by color, then posted a picture to Instagram. The next day, I had...

I just realized I’m getting old. Most people figure it out when they lose hair or experience back pain, but my red flag has been my reaction to the word “influencer.” Even typing it makes me cringe. My frustration is compounded when an “influ...

It wasn’t long ago that we were all enamored with the chime of a text message or the blast of a new ringtone. That was before we fell down the slippery slope of automatic updates and notifications. Today’s consumers want to get fresh information ...